“I am Claire Webber. I am the People Director at Outdoor and Cycle Concepts, which is also known as O&CC.
There were many agencies out there that you can work with, but actually in reality, they were all doing the same thing. And we were clear. We wanted somebody who really got to know what we were trying to strive for as a business that fitted with our values because they’re super important to us, and that’s where Tandem came into the mix.
They’ve worked with us to produce some really strong benchmarking for our store manager population. So we’re able to pull together a methodology that allows store managers to really feel they’re being paid an appropriate wage for where they live and for the work they’re actually doing.”
“Tandem has absolutely transformed the way we hire people into this business. They provide a very dedicated, focused service for us. They know our business inside out. They know the skill sets that we are looking for in candidates, and they really represent us well in the market.”
“Tandem have been part of us now for a while, and I think as with all organizations there are ups and downs, but I think one of the things I really value with Tandem as a partner is the fact that we all get back round a table and say, “Where can we continually improve? What can we do differently to keep moving forward?”